Lodge an Appeal or Complaint

If for any reason a client is not in agreement with a lead auditor's decision after an assessment or a surveillance visit, including suspension or withdrawal of certificate, the client is at liberty to lodge an appeal with a quality representative of AA Certification Limited.

If a client or third party wishes to lodge a complaint against AA Certification Limited or one of its employees they may do so by contacting our head office.

Once an appeal or complaint has been lodged with AA Certification Limited, a member of management will make contact within 5 working days.

Appeals should be forwarded to: This email address is being protected from spambots. You need JavaScript enabled to view it. , alternatively you can call our head office: 01242 335 405.


AAC Worldwide Services

AA Certification Limited now have offices in the USA and Germany





United Kingdom

addressMontpellier House, Montpellier Drive, Cheltenham, Gloucestershire GL50 1TY. UK

telephone+44 (0)1242 335405



Dammam Business Centre, King Saud Street, PO Box 7335, Dammam 31462

telephone+966 501366752


addressKӧnigsallee 92a
40212 Düsseldorf

telephone(0049) 211 5403 9870



1200 G Street NW
Ste 800 Washington DC 20005


AA Certification Limited

AA-certification-logo-whiteGetting ISO certified in your industry is becoming more and more critical as the competitive landscape tightens. Maintaining an advantage over your competitors is crucial to not only surviving but to prosper in these economic times.

UKAS Accreditation
AAC is a UKAS accredited certification body for ISO 9001 in the United Kingdom of Great Britain & Northern Ireland. Our application for ISO 14001 (Environmental) and OHSAS 18001 (Health & Safety) systems is in its advanced stages. We currently provide certification to a vast array of business sectors. All certificates awarded to customers within our scope of accreditation will include the UKAS logo. All certificates will be updated free of charge to include the UKAS logo as soon as we receive the relevant accreditation.

Recent News

AAC Worldwide Services

AA Certification Limited now have offices in the USA and Germany