Lodge an Appeal or Complaint

If for any reason a client is not in agreement with a lead auditor's decision after an assessment or a surveillance visit, including suspension or withdrawal of certificate, the client is at liberty to lodge an appeal with a quality representative of AA Certification Limited.

If a client or third party wishes to lodge a complaint against AA Certification Limited or one of its employees they may do so by contacting our head office.

Once an appeal or complaint has been lodged with AA Certification Limited, a member of management will make contact within 5 working days.

Appeals should be forwarded to: This email address is being protected from spambots. You need JavaScript enabled to view it. , alternatively you can call our head office: 01242 335 405.

LATEST NEWS

Gloucestershire engineering firm thrilled with AAC's service.

In the past year AAC has been hard at work expanding its operations at home and abroad. We’ve welcomed new assessors and business managers to our international team with training...

AAC Worldwide Services

AA Certification Limited now have offices in the USA and Germany

STRENGTHS

TECHNICAL CAPABILITY   |   AAC BRAND  |  GLOBAL PRESENCE

 

MORE INFO

United Kingdom

addressMontpellier House, Montpellier Drive, Cheltenham, Gloucestershire GL50 1TY. UK

telephone+44 (0)1242 335405

SAUDI ARABIA

address

Dammam Business Centre, King Saud Street, PO Box 7335, Dammam 31462

telephone+966 501366752

Germany

addressKӧnigsallee 92a
40212 Düsseldorf

telephone(0049) 211 5403 9870

USA

address

1200 G Street NW
Ste 800 Washington DC 20005

telephone+202-434-3524

AA Certification Limited

AA-certification-logo-whiteGetting ISO certified in your industry is becoming more and more critical as the competitive landscape tightens. Maintaining an advantage over your competitors is crucial to not only surviving but to prosper in these economic times.

UKAS Accreditation

AAC is UKAS accredited to certify ISO 9001 quality management systems and is currently exploring opportunities to further its accreditation to incorporate ISO 14001, ISO 45001 and ISO 27001 to meet the demands of its customers; at this time AAC certifies these management systems independently, utilising the same due-diligence and care it applies to its accredited ISO 9001 certifications and will transfer these clients free of charge when appropriate.

Recent News

Gloucestershire engineering firm thrilled with AAC's service.

In the past year AAC has been hard at work expanding its operations at home and abroad. We’ve welcomed new assessors and business managers to our international team with training...

AAC Worldwide Services

AA Certification Limited now have offices in the USA and Germany